Please read carefully before using this website or any applications, technology, facilities, and platforms, which include but are not limited to bicycletransit.com and bcycle.com and the other locations that display this Privacy Policy (collectively, the “Platform”). The Platform owned and operated by Bicycle Transit Systems, Inc. and/or its subsidiaries, including BCycle (collectively “We”, “Us” or “Our”). By using the Platform, you signify your agreement to this Privacy Policy. If you do not agree with these terms, please do not use the Platform. We reserve the right, at Our discretion, to change, modify, add, or remove portions of these terms at any time. Please check periodically for changes. Your continued use of the Platform following the posting of changes to these terms will signify your acceptance of the revised terms. They were last updated on June 22, 2026.
Your privacy on the internet is important to Us. As a part of the operation of the Platform, We gather certain types of information about users. We want you to know the types of information We gather and what we do with it.
Information We Collect
We collect two general types of information from users: personal data (such as names and e-mail addresses); and aggregate data (such as information about traffic patterns on the Platform and in our bicycle sharing systems; for example, how many users log into the Platform on a daily basis).
Personal Data
Personal data is collected when users provide information to Us, for example in registering for services and passes, in answering surveys, and/or registering for contests and other promotional opportunities provided by Us. When you register or request information on the Platform, We generally need you to provide your name, e-mail address, mailing address, day phone number, as well as create a username and password. In addition, if you send Us personal correspondence, such as e-mails or letters, We may collect such information into a file specific to you.
Our Platform and services are not intended for, and we do not knowingly collect any personal data from, children under the age of 16 (or the minimum age required by law in your jurisdiction). If we learn we have collected or received personal data from a child under 16 years old without verification of parental consent, we will delete that information.
Aggregated Information and Usage Information
Aggregate information, such as which page users access and information volunteered by users, such as survey information and/or site registration information, is collected through various methods. In the course of using Our site, We also automatically track certain information about you. This information includes the URL that you just came from, which URL you next go to, what browser you are Using, and your IP address. An IP address is a number that is automatically assigned to your computer whenever you’re surfing the web. Web servers, the computers that “serve up” web pages, automatically identify your computer by its IP address, and when you request a page from Us, Our servers log your IP address. We do not link IP addresses to anything personally identifiable, so although your session will be logged, you will remain anonymous to Us.
Use of Information Collected by Us
We use both the personal and aggregated and usage information We collect for multiple purposes. For example, We collect this information for providing and improving Our services, fulfilling orders and prizes, administering information requests and providing information services, tracking/verifying compliance with Our policies as well as federal, state and local laws, to enforce or apply our Terms of Use and other agreements, including for billing and collection purposes, and for editorial and feedback solicitation purposes. We may use your e-mail address and, in rare situations, your mailing address or phone number, to contact you regarding customer service issues or billing matters. Personal and aggregated information is also used to: improve the content of the Platform; perform system administration activities; customize the content and/or layout of the Platform for each individual user; and notify users about updates to the Platform or promotional offers or opportunities that We believe will be of interest to you. We will always try to provide you with an opportunity to decline this service when such information is requested from you online. If you later decide you would rather not receive this information, or would like to opt-out of any other information request or distribution, you may also update your account information on the applicable portion of the Platform or simply reply to any e-mail sent to you and type UNSUBSCRIBE as the subject of your reply or in the message of the e-mail. We may also use your information and activity on the Platform to resolve disputes, troubleshoot problems and enforce Our Terms of Use.
Disclosure of Collected Information to Third Parties
We do not sell, trade, rent or otherwise provide your personal data to third parties without prior permission from you, provided however, that third parties does not include Our affiliates, including Bicycle Transit Systems and its subsidiaries, licensees, partners, the Platform hosting partners or other parties who assist Us in operating the Platform. We may, however, share your data in an aggregate format, as well as aggregate usage information, with third parties for both advertising and promotional purposes. Further, We cooperate with all law enforcement inquires, and with all third parties, to enforce their intellectual property or other legal rights.
Links to Other Sites
It is important to note that the Platform might contain links to other sites, and that those sites may not follow the same privacy policies as Us. For instance, if you clicked on an advertisement on the Platform, this might take you away from the Platform and to an entirely different site. This includes links to advertisers, content providers, and business partners, who may use Our name and/or logos as a result of a co-branding or other agreement. These sites may send their own cookies to you, and may collect data and make uses of it that We would not. We do not control these sites or use, or bear any responsibility or liability for them.
Security
The security of all personally identifiable information associated with users of the Platform is of great concern to Us. We implement a variety of commercially reasonable security measures to protect your personal information from accidental loss or destruction and from unauthorized access, use, alteration, and disclosure. Once We receive your transmission, We use reasonable efforts to ensure its security on Our systems. When credit card information is transmitted, We use SSL (secure socket layer) encryption technology. Any account information you enter on the Platform is password-protected so that only you can access it. You should not divulge your password or user identification number to anyone. Unfortunately, no data transmission over the Internet can be guaranteed to be 100% secure. As a result, while We strive to protect your personal information, We can’t ensure or warrant the security of any information you transmit to Us, and you do so at your own risk.
The safety and security of your information also depends on you. You are responsible for taking steps to protect your personal data against unauthorized use, disclosure, and access.
Terms of Use
Ownership; Restrictions on Use of Materials The entire content included in the Platform, including but not limited to text, graphics or code, is owned by or licensed to Us. We reserve the right to make changes to the content of the Platform at any time without notice, including with respect to our products, equipment, specifications, models, colors, and materials. You may download, view, and print text and graphics from the Platform, provided that such content is only used for informational, non-commercial purposes, and is not modified or altered in any way. Except as expressly provided herein, you may not use, download, upload, copy, print, display, perform, reproduce, publish, license, post, transmit or distribute any information or content from the Platform in whole or in part without Our prior written permission. Trademarks, service marks, slogans, logos and trade names identified on the Platform are either Our trademarks or trademarks of a third party licensor or other provider. None of these marks, names or logos may be used without the prior written consent of their owner.
Your State Privacy Rights
Depending on your state of residency, you may have certain rights related to your personal data, including:
- Access and Data Portability. You may confirm whether we process your personal information and access a copy of the personal information we process. To the extent feasible and required by state law, depending on your state, information will be provided in a portable format. Depending on your state, you may have the right to receive additional information and it will be included in the response to your access request.
- Correction. You may request that we correct inaccuracies in your personal information that we maintain, taking into account the information’s nature and processing purpose.
- Deletion. You may request that we delete personal information about you that we maintain, subject to certain exception under applicable law.
- Opt Out of Using Personal Data for Targeted Advertising, Profiling, and Sales. You may request that we do not use your personal data for these purposes.
The exact scope of these rights vary by state. There are also several exceptions where we may not have an obligation to fulfill your request. To exercise any of these rights, please email info@revolutionbts.com.
California Residents have a right, with some exceptions, to request that We delete their personal information and/or give them access (in-so-far as technically feasible in a portable format) to the personal information collected by Us within the last twelve (12) months. Such deletion and/or access requests related to personal information should be sent to info@revolutionbts.com. If you send us an email requesting deletion or access to personal information, the requesting email MUST come from that specific email address associated with your personal information in order to verify that the request is valid and also to protect your personal information. In order to protect your information and because people may have the same name, we will only provide or delete personal information associated with such specific email address. We will not delete the personal information of a person who still owes a debt to Us, as it is considered personal information related to an ongoing transaction. As noted above, the easiest way to stop receiving emails is to click ‘unsubscribe’ on the bottom of any of our emails or to change your account preferences.
Web Accessibility Policy
We strive to maintain and increase the accessibility of this The Platform to ensure that persons with disabilities have full and equal enjoyment of the Platform and online experience. If you need assistance with accessibility as it related to the Platform, please email Us at info@revolutionbts.com.
Disclaimer
THE CONTENT IN THE PLATFORM IS PROVIDED “AS IS” AND WITHOUT WARRANTIES OF ANY KIND EITHER EXPRESS OR IMPLIED. TO THE FULLEST EXTENT PERMISSIBLE PURSUANT TO APPLICABLE LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE OPERATION OF THE PLATFORM WILL BE UNINTERRUPTED OR ERROR-FREE, THAT DEFECTS WILL BE CORRECTED, OR THAT THE PLATFORM OR THE SERVER THAT MAKES IT AVAILABLE ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. WE DO NOT WARRANT OR MAKE ANY REPRESENTATIONS REGARDING THE USE OR THE RESULTS OF THE USE OF THE MATERIALS IN THE PLATFORM IN TERMS OF THEIR CORRECTNESS, ACCURACY, RELIABILITY, OR OTHERWISE. APPLICABLE LAW MAY NOT ALLOW THE EXCLUSION OF IMPLIED WARRANTIES, SO THE ABOVE EXCLUSION MAY NOT APPLY TO YOU.